If you have been impacted by the Tropical Storm Alberto, we are here to help! Please contact our claim reporting hotline 855-252-4615 or 855-claim15. We have a team ready to help you with your claim. Please note that you may not have the same insurer for wind coverage and flood coverage. It is important that you report to the correct carrier if your home suffers wind or flood damage.

Customer Service: 877-858-7445

Contact Us

Thank you for choosing Safepoint Insurance. It is our goal to provide you with outstanding customer service. We look forward to answering your questions.

For Policyholders

Please contact your agent for questions concerning your policy. Your agent’s contact information can be found on your policy declarations page.

Payments

Personal Lines:
PO Box 292547
Tampa, FL 33687

Commercial Lines:
PO Box 16647
Tampa, FL 33687

Overnight Payments:
8761 N 56th Street
Box 292547
Tampa, FL 33617

Personal Lines

Office hours:
8am-6pm / Mon-Fri
(Eastern Time)
(Excluding Holidays)

PH: 877-858-7445
FX: 813-906-6474

Underwriting Email: Click Here
Billing Email: Click Here

 

Commercial Lines

Office hours:
8am-6pm / Mon-Fri
(Eastern Time)
(Excluding Holidays)

PH: 844-722-9985
FX: 813-575-2965

Email: Click Here

Marketing

FX: 813-906-6473
PH: 877-858-7445, Option 4

Email: Click Here

Claims

PH: 855-CLAIM15 (24 Hour)

Claims Reporting

Email: Click Here

Safepoint Insurance
Claims Department
P.O. Box 291579
Tampa, FL 33687-1579

“Debbie handled our case with patience and understanding. There was always clarity and efficiency with no surprises. When families are going through difficult situations it is so appreciated when you have someone with Debbie’s professionalism working on your case. People like Debbie make your company a success. Give this lady a raise and at the very least allow her to know that you know she makes a difference.”

Mary Ann T.
Insured

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