If you have been impacted by the Tropical Storm Alberto, we are here to help! Please contact our claim reporting hotline 855-252-4615 or 855-claim15. We have a team ready to help you with your claim. Please note that you may not have the same insurer for wind coverage and flood coverage. It is important that you report to the correct carrier if your home suffers wind or flood damage.

Customer Service: 877-858-7445

Do You Have A Water Claim?

Safepoint Insurance has approved contactors for water mitigation services to Safepoint customers. It is our hope that a Safepoint customer never suffers the stress of water damage. In the event that this does occur, through dedicated service and detailed drying techniques, our approved contactors can assist in making the restoration process a smooth one. They can provide Residential Water Damage Restoration and Moisture Control Services. To contact one of our approved contactors, click here.

It is our hope that a Safepoint customer never suffers the stress of water damage. In the event that this does occur, through dedicated service and detailed drying techniques, an approved contractor can assist in making the restoration process a smooth one. Approved contractors provide Residential Water Damage Restoration and Moisture Control Services.

Our experience has shown that customers that follow these suggestions have a better experience with water losses:

  • Turn off the water supply, system, or appliance from which the water escaped
  • Take photos of damaged property
  • Remove as much excess water as possible by mopping and blotting
  • Remove all damp or wet upholstery items from the affected area when possible
  • If you are unable to remove large items, try to raise them off of the wet floor by placing wood blocks under them until help arrives
  • Turn ceiling fans on in affected rooms if the ceilings are not affected by water damage
  • Remove any valuables to a safe dry place
  • Move textile items and dry them as soon as possible
  • Don’t use any electrical appliances or items while standing on wet carpets or floors

“I recently had the pleasure of dealing with Greg concerning the claim on my home and not being experienced in such matters, found Greg to be very knowledgeable and pleasant and patient person to deal with.”

William B.
Insured

©2018 SafePoint Insurance. All Rights Reserved.
Terms of ServicePrivacy Statement