Our approved contractors must be experienced, quality focused emergency service and repair professionals with proper licensing and insurance on every job. They will promptly respond to your needs. The quality of their work is approved by you and is reviewed by our quality assurance reinspection. We welcome your feedback on the performance of the vendor. To report a new claim, please Click Here to return to the SafePoint insurance website or call toll-free at 1-855-CLAIM15 (1-855-252-4615). To Report Service Issues with an approved Contractor, please email us at SPI Contractor Program SPICP@safepointins.com.