If you have been impacted by the Tropical Storm Alberto, we are here to help! Please contact our claim reporting hotline 855-252-4615 or 855-claim15. We have a team ready to help you with your claim. Please note that you may not have the same insurer for wind coverage and flood coverage. It is important that you report to the correct carrier if your home suffers wind or flood damage.

Customer Service: 877-858-7445

Personal Insurance: Fire Safety Information

More than 3,400 Americans die each year in fires and approximately 17,500 are injured. An overwhelming number of fires occur in the home. There are time-tested ways to prevent and survive a fire. It’s not a question of luck. It’s a matter of planning ahead.

Every Home Should Have at Least One Working Smoke Alarm

Buy a smoke alarm at any hardware or discount store. It’s inexpensive protection for you and your family. Install a smoke alarm on every level of your home. A working smoke alarm can double your chances of survival. Test it monthly, keep it free of dust and replace the battery at least once a year. Smoke alarms themselves should be replaced after ten years of service, or as recommended by the manufacturer.

Prevent Electrical Fires

Never overload circuits or extension cords. Do not place cords and wires under rugs, over nails or in high traffic areas. Immediately shut off and unplug appliances that sputter, spark or emit an unusual smell. Have them professionally repaired or replaced.

Use Appliances Wisely

When using appliances follow the manufacturer’s safety precautions. Overheating, unusual smells, shorts and sparks are all warning signs that appliances need to be shut off, then replaced or repaired. Unplug appliances when not in use. Use safety caps to cover all unused outlets, especially if there are small children in the home.

Alternate Heaters

Portable heaters need their space. Keep anything combustible at least three feet away. Keep fire in the fireplace. Use fire screens and have your chimney cleaned annually. The creosote buildup can ignite a chimney fire that could easily spread.

Kerosene heaters should be used only where approved by authorities. Never use gasoline or camp-stove fuel. Refuel outside and only after the heater has cooled.

Affordable Home Fire Safety Sprinklers

When home fire sprinklers are used with working smoke alarms, your chances of surviving a fire are greatly increased. Sprinklers are affordable – they can increase property value and lower insurance rates.

Plan Your Escape

Practice an escape plan from every room in the house. Caution everyone to stay low to the floor when escaping from fire and never to open doors that are hot. Select a location where everyone can meet after escaping the house. Get out then call for help.

“Mike, you took the time to listen to our concerns, review our claim and work with us and the vendor to address all our issues. You explained in detail our coverage, broke down the payments and worked hard to get us all the coverage due. More than that, you always answered the phone, responded with answers timely and made us feel that you were in our corner for this we are sincerely grateful and a continued Safepoint client.”

Calvin M.
Insured

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