If you have experienced a flood loss and have a SafePoint flood policy, you can report the claim through the portal link (https://safepointins.manageflood.com/) or by calling our flood claims team at (888) 598-0446.

Customer Service: 877-858-7445
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Do You Have A Water Claim?

Safepoint Insurance has approved contactors for water mitigation services to Safepoint customers. It is our hope that a Safepoint customer never suffers the stress of water damage. In the event that this does occur, through dedicated service and detailed drying techniques, our approved contactors can assist in making the restoration process a smooth one. They can provide Residential Water Damage Restoration and Moisture Control Services.

It is our hope that a Safepoint customer never suffers the stress of water damage. In the event that this does occur, through dedicated service and detailed drying techniques, an approved contractor can assist in making the restoration process a smooth one. Approved contractors provide Residential Water Damage Restoration and Moisture Control Services.

Our experience has shown that customers that follow these suggestions have a better experience with water losses:

  • Turn off the water supply, system, or appliance from which the water escaped
  • Take photos of damaged property
  • Remove as much excess water as possible by mopping and blotting
  • Remove all damp or wet upholstery items from the affected area when possible
  • If you are unable to remove large items, try to raise them off of the wet floor by placing wood blocks under them until help arrives
  • Turn ceiling fans on in affected rooms if the ceilings are not affected by water damage
  • Remove any valuables to a safe dry place
  • Move textile items and dry them as soon as possible
  • Don’t use any electrical appliances or items while standing on wet carpets or floors

“We just want to commend you on an excellent young man that helped us when we thought we were going to have to file a claim. The problem was resolved without further help, but Tyler was quick to answers all our questions.”

Susan O.
Insured

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