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What To Do After A Loss

Taking these steps following a loss will protect your home and expedite the claims process.

Report your claim immediately by calling 855-claim15 (855-252-4615)

Protect your property against further damage. Make temporary repairs and keep receipts for any repairs that you do make. Please do not make permanent repairs until the adjuster has had a chance to inspect the damage. If a water loss of any kind has occurred, it is important that you take immediate steps to stop the flow of water and dry out your home. If you need assistance in drying your home, Safepoint will provide the name of a company that will send a representative who will advise you, free of charge. You are, however, under no obligation to accept the services of that company. Click here to find a contractor.

  • If you have experienced a theft, notify the police. Be sure to report to the police all items that have been stolen.
  • If you have lost a credit card, be sure to report it to the credit card company immediately.
  • Prepare a list of stolen or damaged property. As best you can, include the manufacturer, model name or number and place and date of purchase. If you have receipts, manuals or photographs of the lost or damaged items, gather them and make them available to your adjuster.
  • Take photographs of any damage.
  • Should you have a loss to the interior of your home from a plumbing line, washing machine hose, dishwasher hose or other plumbing fixture or from an electrical item, save the item or part that caused the loss and show it to your adjuster.

Protect yourself and your family. If you must move out of your home, keep all receipts for any temporary lodging and any other expenses you incur while out of your home.

“Mike, you took the time to listen to our concerns, review our claim and work with us and the vendor to address all our issues. You explained in detail our coverage, broke down the payments and worked hard to get us all the coverage due. More than that, you always answered the phone, responded with answers timely and made us feel that you were in our corner for this we are sincerely grateful and a continued Safepoint client.”

Calvin M.
Insured

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