If you are an Access Home or State National Fire Insurance customer in Louisiana, click here for information about your being assumed by SafePoint.

Customer Service: 877-858-7445
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Report a Claim

Our customer service representatives are ready to answer your questions and guide you through the claims process 24 hours a day, seven days a week.

We understand that you may have never before filed an insurance claim. So at Safepoint, we go out of our way to make your claim experience as hassle-free as possible. Our claims professionals will respond to your needs with speed, compassion, and integrity.

In the event of a catastrophe such as a hurricane, we work with our agents to ensure they have the means necessary to service your needs related to your property loss. Depending on the severity of a storm, we may deploy to a centralized location to assist agents and customers with disaster recovery efforts.

To report a new loss, call us toll-free at 855-CLAIM15 or complete the form below.










    “I just want to commend you and the rest of the team for having an excellent Customer Service staff. Kindly let them know that Robin Lewis Insurance Agency appreciates their knowledge, patience and just being nice. Thank you! “

    Edna Lewis
    Robin Lewis Insurance

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