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COVID-19 Response Information

Amid ongoing concerns about the coronavirus COVID-19, Safepoint Insurance is closely monitoring the latest reports from the Centers for Disease Control (CDC). We have begun taking precautionary measures for the health and safety of our employees as part of our normal business continuity plan.

We wanted share ways we are here to serve you and the steps we are taking to help prevent the spread of the virus.

We have an on-line web account for you that is available 24/7. Click here to make payments, view your documents, go paperless and more.  Our claims department is available 24/7, 855-CLAIM15 (855-252-4615).

You can also call us at 877-858-7445 8:00am to 6:00pm (eastern) if you need assistance with payments or with the on-line system. We also have a dedicated email address (underwriting@safepointins.com) for our customers to send us information or questions. We have increased routine environmental cleaning and sanitation protocol in order to maintain a healthy, clean and safe workplace. We have also encouraged our employees to take preventative measures, like regular and consistent washing of hands and use of sanitizer in their day-to-day lives. Additionally, we have asked staff to stay home if they feel sick or may have been exposed.

We continue to monitor the situation and evaluate additional measures to support our customers as the need arises.

“I just wanted to take moment to recognize one of your Associate Claims Examiners. I only know him by Tiago, but he provided exceptional customer service. I had never filed a claim before, the experience was very stressful for me. Tiago was always helpful, knowledgeable and patient when explaining the process.”

Irma K.
Insured

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