Below, we have provided answers to some common questions. If you need additional information, please feel free to contact SafePoint at 855-243-9740 or via e mail, UWLA-Help@safepointins.com
Why is my policy moving to SafePoint?
SafePoint has entered into an agreement to assume policies from three insolvent carriers, Access Home Insurance, State National Fire and Americas. This agreement provides customers of those companies a new carrier and a guaranteed renewal of their policy.
What action do I need to take?
You do not need to take any action to facilitate moving your policy. You will receive a renewal from SafePoint 30 – 60 days in advance of your renewal date. Your renewal will include an invoice so if you pay the policy yourself, simply make the payment.
How can I make a payment on my Access Home or State National Policy?
Payments can be mailed directly to SafePoint, PO Box 290119, Tampa, FL 33687. To make payment via credit card or e-check please call us at 855-243-9740.
How can I make a payment on my Americas Policy?
Payments can be made by contacting 1-877-833-4163.
How can I make a change to my Americas policy?
You can contact 1-877-833-4163, option 5, for assistance with policy changes.
What if my mortgage company pays my policy?
A copy of your policy will be sent to the mortgage company
What should I do if I have a claim?
For Access Home and State National Fire, SafePoint is responsible for all claims occurring on or after December 1, 2021. As part of the agreement to assume the policies Americas policies, SafePoint is responsible for all claims occurring on or after February 1, 2022. If your claim occurred on or after December 1, 2021, or after February 1, 2022, respectively please contact SafePoint directly at 855-252-4615 (855-CLAIM15). If your claim occurred before December 1, 2021, or before February 1, 2022, please contact the Louisiana Insurance Guarantee Association at 1-225-277-7151.
We will be sending additional information to you in the mail soon. SafePoint is proud to be able to offer you this coverage and we look forward to having you as a customer.